Tucson Prime, the Stray Dog Adopted by a Hyundai Dealership in Brazil

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A Brazilian Hyundai Dealership Gives a Dog a Badge

Tucson Prime is a stray dog who was adopted in 2020 by the staff of a Hyundai dealership in Serra, in the Brazilian state of Espírito Santo. After he kept turning up at the showroom, the team fed him, built him a kennel, gave him a staff-style ID badge and made him their mascot. Hyundai Brazil recognised him as the dealership's "sales dog", and within weeks his Instagram account had well over 100,000 followers.

His "job" is a friendly piece of branding rather than a real employment contract, but the adoption itself is very real: Tucson got food, vaccinations, a home base and a team of people looking after him. Here is how it happened, and why stories like his matter in a country with a very large population of street animals.

How a stray became the showroom's mascot

The dealership, Prime Hyundai, sits in Serra, part of the greater Vitória metropolitan area on Brazil's south-east coast. In mid-2020 staff began to notice a young dog hanging around outside every day. Manager Emerson Mariano started by putting out food and water, and the team gave the dog shelter when it rained.

Reports from August 2020 say Mariano first met him around two months earlier. Some early versions of the story claimed the dog had been visiting since he was a puppy; the dealership's own account points to a shorter, more recent friendship. Tucson was estimated to be about a year old at the time.

A post shared by TUCSON PRIME (@tucson_prime) on

Because the dog kept coming back, Mariano formally adopted him. He was named after the Hyundai Tucson, the company's popular compact crossover, and "Prime" was taken from the dealership's name. Staff paid for his vaccinations and deworming treatment and built him a dog house on site.

A badge, a title and a social media account

The staff then had some fun with his new status. Tucson received his own employee badge with his photo, and posts show him "at work": sitting in on meetings, posing behind the wheel of new cars, and even wearing a headset in front of a laptop as if taking calls. The dealership described him as a consultant for customers, and Hyundai Brazil referred to him as its sales dog.

A post shared by TUCSON PRIME (@tucson_prime) on

Mariano explained the decision in terms of company values. He told Brazilian media that the business had always welcomed pets, and that adopting Tucson was a way to put that into practice at a hard moment, when many animals were being abandoned:

The company has always been pet friendly, he said, describing Tucson as the dealership's own pet at a time when so many animals had been left behind.

He also credited Tucson's temperament. According to Car Dealer Magazine, Mariano said the dog's very caring and docile nature had made a big difference to the atmosphere at the dealership. Customers began bringing him presents.

A post shared by TUCSON PRIME (@tucson_prime) on

Going viral in August 2020

The Instagram account @tucson_prime started posting in July 2020. In early August the story was picked up by Brazilian outlets, then by international news sites. Car Dealer Magazine reported about 112,000 followers on 11 August; Fox News counted more than 139,000 just three days later. There was even talk of Tucson appearing in a national Hyundai advertising campaign, although that was reported as a possibility rather than a confirmed plan.

The timing helped. In mid-2020 much of the world was living with COVID-19 restrictions, and light-hearted stories about animals offered relief from grim headlines. A scruffy dog in a lanyard, apparently taking his duties very seriously, was exactly the kind of picture people wanted to share.

A post shared by TUCSON PRIME (@tucson_prime) on
A post shared by TUCSON PRIME (@tucson_prime) on

Why stray dogs and businesses keep finding each other

Tucson is not the only stray to be adopted by a workplace. In Brazil in particular there are many similar stories: dogs adopted by petrol stations, shops, universities and car dealerships. Tucson simply became the best known, because his team gave him a badge and a social media profile.

There are practical reasons this works. A business has people on site every day, so a dog gets regular food, attention and someone to notice if it is unwell. Staff share the costs and the care. For the company, a well-loved mascot brings goodwill that no paid advert can easily match.

The scale of the problem is large. Street dogs and cats are a familiar sight in many Brazilian cities, and Mariano himself pointed to the number of animals abandoned during the pandemic. Workplace adoptions cannot solve that alone, but each one takes an animal off the street and puts a public face on the issue.

(The Instagram post originally embedded here is no longer available.)

(The Instagram post originally embedded here is no longer available.)

What a responsible workplace adoption looks like

For anyone inspired by Tucson's story, it is worth remembering that a mascot is still a dog with everyday needs. The best workplace adoptions share a few features:

  • A named carer. Someone, as Mariano did, takes formal responsibility, including where the dog goes at night, at weekends and if the business closes.
  • Veterinary care. Vaccinations, parasite treatment and, ideally, neutering, as recommended by vets and animal charities.
  • A safe space. A kennel or quiet room away from traffic, car parks and busy forecourts.
  • Agreement from colleagues. Allergies and fear of dogs are real, so the whole team should be on board.
  • Support for local shelters. A popular mascot can help raise awareness for rescue groups that care for animals who do not find a showroom to live in.
A post shared by TUCSON PRIME (@tucson_prime) on
A post shared by TUCSON PRIME (@tucson_prime) on

Myths and facts about Tucson's "job"

"Hyundai hired a dog on a full-time contract." Not literally. Tucson's badge and title are affectionate gestures by the local dealership, and Hyundai Brazil embraced the idea for publicity. He has no pay slip.

"He had visited since he was a puppy." Reporting from the time indicates the manager met him roughly two months before the story went viral, when he was already about a year old.

"It was just a marketing stunt." Marketing certainly benefited, but the welfare side was concrete: food, shelter, vaccinations and a permanent base. For a street dog, that is the part that matters.

A post shared by TUCSON PRIME (@tucson_prime) on

Tucson Prime's story is small and cheerful, and that is its charm. A group of people noticed a hungry dog, took responsibility for him and had some fun along the way. If more businesses did the same, many more strays would have a place to call home.

Sources: Car Dealer Magazine, 11 August 2020: Tucson Prime lands paw-fect job after being adopted by Hyundai dealership staff; Fox News, 14 August 2020: Stray dog 'hired' by car dealership in Brazil becomes Instagram star; Truth Theory. Photos and posts: @tucson_prime on Instagram.

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